{"id":291,"date":"2008-03-16T18:02:30","date_gmt":"2008-03-16T15:02:30","guid":{"rendered":"http:\/\/www.void.gr\/kargig\/blog\/?p=291"},"modified":"2008-03-16T18:02:33","modified_gmt":"2008-03-16T15:02:33","slug":"its-official-western-digital-hates-me-and-i-hate-them-too","status":"publish","type":"post","link":"https:\/\/www.void.gr\/kargig\/blog\/2008\/03\/16\/its-official-western-digital-hates-me-and-i-hate-them-too\/","title":{"rendered":"It&#8217;s official: Western Digital hates me and I hate them too"},"content":{"rendered":"<p>About a month ago one of the hard disks in my PC started showing DMA errors on syslog. It was a <a href=\"http:\/\/www.wdc.com\/\">Western Digital<\/a> WD1200JB with manufacture date: 13 MAR 2002. Luckily on that disk I only kept temporary data like downloads, some music and videos, and some pretty old backups. As soon as I saw the DMA errors on syslog I placed a spare 200Gb drive on the box and tried to rsync all data to it. I saved most of the needed data but I lost some of my old backups. The case is that I didn&#8217;t really know what was inside them, there were some directories named like: &#8220;\/Backups\/OLD\/foobar\/backup_older\/random_crap&#8221;. I guess it was crap after all. I never needed anything from inside that directories for at least the last couple years.<\/p>\n<p>2 weeks ago I returned from a trip to Athens. I checked my mails where I get reports from <a href=\"http:\/\/www.ossec.net\/\">ossec<\/a> on various servers I manage. One of these mails reported that a RAID5 array with 6x200Gb disks was degraded due to a hard disk failure. Yes, it was a Western Digital, again. Model Number:WD2000JB, manufacture date: 26 AUG 2004. I had another 200Gb drive at home where I keep my backups. Since I couldn&#8217;t  afford the risk of not having a spare disk for my home backups, I bought a Seagate ST3500320AS. Since the new disk was 500Gb I copied all my data from the &#8220;spare&#8221; 200Gb disk and also made a full backup of my boot disk which is 120Gb. I then replaced the faulty 200Gb on the server with the &#8220;spare&#8221; 200Gb drive I had at home.<\/p>\n<p>On Thursday I came back from an one-week trip, this time to my hometown. All was fine until Friday noon. Then I tried to open a text file inside my home dir (which is a seperate partition on my boot disk) that I keep some random notes  and the machine started crawling. I couldn&#8217;t open the file. I tried to copy the file to another disk without success. I only got some beautiful I\/O errors on the terminal and DMA errors on the syslog. Guess what! The disk was a Western Digital 1200JB with manufacture date: 14 DEC 2001. Under different circumstances I would cry at my bad luck&#8230;but the only thing I could do was laugh. I couldn&#8217;t stop laughing about this mess. I placed the 500Gb Seagate on a external USB case and started to rsync the root dir on top of my 2 weeks ago rsync. A couple of files couldn&#8217;t be read from the boot disk but they were already on the &#8220;backup&#8221; so I saved everything. Since I had no spare disk left at home I went out and bought another hard disk. I couldn&#8217;t find any 250 or 320Gb Seagate drives so I bought another 500Gb Seagate ST3500320AS. What was funny was that the salesman at the local store tried to convince me to buy a Western Digital 320Gb without success of course, I wonder why&#8230;<br \/>\nI placed the new 500Gb disk in my box, booted <a href=\"http:\/\/ilug.gr\/iloog\/\">iloog<\/a>, partitioned the disk and rsync-ed my data from the &#8220;old&#8221; 500Gb disk to the new. <\/p>\n<p>YES, I am using <a href=\"http:\/\/smartmontools.sourceforge.net\/\">smartctl\/smartd<\/a> on all of my boxes even at home. Smartctl was not showing ANY errors at all before the first DMA errors appeared on syslog. I am regularly testing all my disks with smartctl&#8217;s tests: short, long and conveyance (where it&#8217;s supported)<\/p>\n<p>The first disk is in complete unusable form right now. I tried partitioning it and formatting it but it moans painfully when it is accessed. It currently shows more than 100 S.M.A.R.T. errors. It&#8217;s dead.<br \/>\nThe second one has about 4-5 S.M.A.R.T. errors logged. It doesn&#8217;t make any strange noises when operating but I haven&#8217;t extensively tested it yet. It surely cannot be trusted&#8230;<br \/>\nThe third disk has bad sectors and about 20 S.M.A.R.T. errors. Most of them were &#8220;created&#8221; during the check for bad blocks process and every time a bad arrea is accessed more errors are added to the log. During operation it makes an annoying sound which is like scratching metal parts against each other.<br \/>\nFunny thing is what smartcl reports for all disks, even for the first one:<\/p>\n<blockquote><p>SMART overall-health self-assessment test result: PASSED<\/p><\/blockquote>\n<p>I am well aware that all disks were over their guarantee (3 years), that&#8217;s why I was keeping backups (of important stuff) over separate disks, but I don&#8217;t think I&#8217;ll be buying any Western Digital drives in the near future&#8230;I need some time to get over this month of crashes&#8230;<\/p>\n<p>Any other Western Digital haters out there ?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About a month ago one of the hard disks in my PC started showing DMA errors on syslog. It was a Western Digital WD1200JB with manufacture date: 13 MAR 2002. Luckily on that disk I only kept temporary data like downloads, some music and videos, and some pretty old backups. As soon as I saw [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"footnotes":""},"categories":[1,3],"tags":[],"class_list":["post-291","post","type-post","status-publish","format-standard","hentry","category-general","category-linux"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"About a month ago one of the hard disks in my PC started showing DMA errors on syslog. It was a Western Digital WD1200JB with manufacture date: 13 MAR 2002. Luckily on that disk I only kept temporary data like downloads, some music and videos, and some pretty old backups. 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